- You Are Not Configured To Connect To The Server Skype For Business Mac Issues
- You Are Not Configured To Connect To The Server Skype For Business Mac App
- You Are Not Configured To Connect To The Server Skype For Business Mac Os
Skype for Business is an instant messenger provides very useful features like online meetings (including video conferences too), manage employee contacts, enterprise level security, share the screen or programs online and also allows to integrate Microsoft Office applications, especially Microsoft Outlook.
Sometimes, we see “Outlook Integration Error” notification when we sign in into Skype for Business application. This seems basically an issue with the integration between Skype for Business and the Microsoft Outlook application.
- This is applicable for Windows desktop, Mac and Linux. This is not available on mobile or tablet. If for some reason Skype cannot connect to your proxy server, please contact your network administrator to verify or manually configure your proxy settings.
- If the issue with the Exchange server; we can not do much from our end. It is recommended to contact the network or Outlook Administrators. And the issue also not with the Internet. Because, you are already signed into the Skype for Business application. If you are connected from corporate network; try connecting from your personal or home network.
(Supporting RealConnect for Skype Meetings scheduled by Skype for Business Server users require a different configuration which is not in the scope of this article.) While the required permissions to utilize the service were already granted when first connecting into the portal, Polycom needs to also be established as a Cloud Solution Provider. Verify you have the latest version of Skype. Check your security software or Firewall settings to make sure they aren't blocking Skype. Are you using a VPN? If you are connected to a VPN and the call is unable to connect, then disconnect from the VPN and try the call again. Are you using a proxy server? To isolate this, you may contact your admin for resetting your account’s password. Your Skype for Business for Mac client can work well. To identify this, you can contact your colleague or friend to configure his/her Skype for Business account to see if it works. You may run your Mac in the safe mode to avoid any potential add-in affection.
This integration with Outlook allows us to view the contacts and scheduled meetings details from Skype for Business application itself; instead of opening Outlook application.
Once you signed in into Skype for Business, you will see the notification icon on bottom right corner of the application window. Click on it, and the application will display “Outlook Integration Error” notification. By clicking on the notification, it will display a dialog with more detailed information about the integration error. The error details may look like below:
The notification clearly shows Exchange server is not allowing to connect. This is basically a connection issue between the Skype for Business and the Outlook applications.
How to fix this issue?
Now we need to look for the root cause of the issue. From the error message we know that the issue is, NOT able to connect to Exchange server. That means, either the issue is with the Exchange server or the issue with the network connection.
If the issue with the Exchange server; we can not do much from our end. It is recommended to contact the network or Outlook Administrators.
And the issue also not with the Internet. Because, you are already signed into the Skype for Business application. If you are connected from corporate network; try connecting from your personal or home network. It should work if there are NO issues with Exchange server or the network. If it is working from home or personal network, the issue is with the corporate network.
Now you need to verify whether the LAN settings are properly configured as this is connected from the corporate network. Usually when you connect from corporate networks, you must configure to run the auto script from Internet Options. Auto script will run to allow to access to the internal network. If this is not configured properly you are not allowed to access any of the corporate sites; even though you connected from corporate network.
Auto script allows the sites which are allowed to access from the corporate network. If no auto script is configured from the Internet Options; your corporate network will BLOCK all the sites. Then, why showing “Outlook Integration Error”? There may be configuration issue, hence your corporate network is NOT allowing to connect to the Exchange server. You will NOT send / receive mails using Outlook.
Let’s verify and change the configuration.
Step 1. Open Internet Options dialog from Internet Explorer.
Step 2. Select Connections tab. It will display list of options to configure the network.
Step 3. Click on “LAN Settings” button. Internet Explorer will open Local Area Network (LAN) Settings dialog.
Step 4. From Automatic configuration group, select “Use automatic configuration script” check box. And enter the address of the Automatic configuration script location in the Address field. Once changes done, click on OK button.
Step 5. Again click on OK button from Internet Options dialog to apply the changes.
Step 6. Now sign out from Skype for Business application. And again sign in. Now you will NOT see the error notification. And also observe that, contacts and calendar entries are refreshed in the Skype for Business application.
We discuss more topics as we go.
.Paul.
I've been having this issue for quite some time as well, and have been working with a Microsoft Skype for Business (SfB) support engineer on it. To be certain it's the same, or similar-enough issue, here's the setup I've been working with (or against it seems):
* Skype for Business 2016 (any version, including latest in the insider 'Fast Ring' releases)
* Macbook Pro - Early 2011
You Are Not Configured To Connect To The Server Skype For Business Mac Issues
* OS X 'El Capitan' - v10.11.6
* Corporate domain is on Azure AD (Active Directory)
* When signing in with the AD account, you are either a) Given a choice between 'Work or school account' or 'Personal account), b) usually automatically redirected to the company branded signon page.
If that matches up, the next step is to check the certificate which is on domain's federation services (ADFS) host. This may require getting IT involved to find it, or reviewing the SfB logs.
When you get the host name, for example, 'adfs.mycompany.com', go to that address via HTTPS in Safari. So you'd go to 'https://adfs.mycompany.com'. Once there, click on the lock to the left of the address in the address bar and click the 'Show Certificate' button. Make sure that the selected certificate, in the tree view at the top, is the bottom-most one. The bottom pane should show some brief certificate info (Issued by, Expires, 'This certificate is valid' type message, etc.). Expand the 'Details' section in that lower pane, and look for the 'Signature Algorithm' line, which should be, roughly, the 12th one down. If on that line, you have something similar to 'SHA-512 with RSA Encryption' (forget about the long number afterward), then that is the source of the issue with logging on, and also, activating Office 365 (if you have a company account for it).
OS X prior to 10.12 (Sierra) does not *natively* support 512 bit certificate signatures. So while browsers and everything else shows that, yes, the certificate is good, valid, unexpired, etc, the low level network stack in OSX, which is used by SfB to initially connect, does not, so it cannot validate that the certificate is valid, thus causing this issue.
Unfortunately, at this time, there doesn't appear to be a way to wedge in support for 512 algorithms in OSX, and that includes forcibly upgrading/linking openssl. The only way I've found to date, to use SfB on anything less than 10.12.x, is to essentially MITM yourself, using a proxy application, such as Charles, which will create its own fake certificate which you must trust, to connect.
You Are Not Configured To Connect To The Server Skype For Business Mac App
I apologize for such a long writeup, but given that despite my hours and hours and hours spent over months of researching the issue, I hope to provide as much useful and helpful information as possible for any future Googlers/Bingers/DuckDuckGoers/etc.
You Are Not Configured To Connect To The Server Skype For Business Mac Os
Jul 13, 2017 8:50 AM